Prices per business account in US dollars (USD), billed monthly. Taxes are excluded: the total and applicable taxes will be displayed before you confirm payment.
One balance. You choose how to use it.
Credits are Fixit usage units. Share your balance across connected channels; credits are not money and cannot be transferred.
AI reply
1 credit
On web chat or WhatsApp. Only the AI-generated reply counts, not every customer message.
AI voice minute
10 credits
Based on session duration and prorated by the second. Carrier costs are handled separately.
AI Essential example: 500 text replies + 50 AI voice minutes = 1,000 credits. The capacities on the cards are alternatives, not two additional allowances.
What the subscription excludes
Phone number rental, telephone traffic, and templates or messages charged by Meta are not included. Availability, provider and rates will be shown before you activate a channel. Choosing a plan does not automatically connect WhatsApp or rent a phone number.
Before you choose a plan
Can I subscribe now?
Not yet. We are preparing the launch. You can ask about any plan by email; doing so does not create a subscription or charge you. These are planned launch prices and will be confirmed before you subscribe.
Do credits expire or disappear when I cancel?
Unused monthly credits roll over. Each renewal adds credits to your previous balance. After cancelling, you keep and can spend paid credits until they run out, without restarting a subscription. A refund removes the credits associated with the refunded payment.
What happens when I run out of credits?
Paid AI pauses when your available balance runs out. The free calendar and its emails keep working. We do not apply automatic top-ups or overage charges; any additional purchase requires your confirmation and shows its price before payment.
How do renewal and cancellation work?
Once checkout is available, paid plans will be billed in advance and renew monthly until you cancel. You can request cancellation through the Paddle management link in your receipt, on paddle.net, or by emailing info@ashspark.com before the next renewal. Cancellation takes effect at the end of the paid period.
Can I request a refund?
We offer 14 days from each subscription or top-up payment to request a full refund, even if you have used Fixit. Email us with your purchase email and receipt reference, or use paddle.net for purchases handled by Paddle. See our refund policy for details and your rights.
Purchase terms
Fixit is software by DAWSEN SA. Purchases made through Paddle will be sold and billed by Paddle as an authorized reseller; Fixit will provide the service and support.