One shared inbox
Calls, WhatsApp and web chat arrive in one workspace with their context visible.
Every customer conversation, in one place.
CallsWhatsAppWeb chatCalendarKnowledgeConversations
AI handles the conversation. Your team stays in control.
Fixit answers with your business knowledge, organizes every conversation and lets a person step in when needed.
Knowledge-based answers
AI uses the information you prepare about services, hours and processes.
Human intervention
Your team can continue the conversation without asking the customer to start again.
From a question to a booking, without changing channels.
Customers ask, check availability and book in the same conversation. The calendar keeps services, hours, staff and appointments organized.
Everything you need to serve customers better.
A clear view of what happens before, during and after each conversation.
01
Omnichannel inbox
Review calls, WhatsApp and web conversations in one place.
02
Knowledge
Keep business information available for consistent answers.
03
Customers
See contact details, notes and history with the context you need.
04
Analytics
Understand volume, topics and how support develops.
05
Channels
Configure every customer touchpoint from one workspace.
The same context in every channel.
The channel changes; the conversation information stays available to AI and your team.
