Help center

Fixit guide

Services, staff and availability

Durations, buffers, opening hours and capacity.

Duration and buffers

Duration is the appointment time. Buffers before and after also occupy the resource and prevent overlapping appointments.

Capacity and units

Capacity is the number of people in one session. Units represent interchangeable physical resources: a professional usually has one; three identical pieces of equipment can have three.

Business or resource hours

A service or resource can inherit business hours or use its own schedule. The appointment must fit all required resources' compatible hours.

Exceptions

An exception replaces regular hours for that date. Close a day or define special time ranges. Closing or deactivating a resource does not automatically cancel existing appointments.

Time zone

Fixit uses the business's IANA time zone and stores bookings as concrete instants. Availability accounts for daylight-saving transitions.